Privacy Policy

Last updated: 19 October 2026

Tech And Trade Products And Services Limited respects your privacy and is committed to handling personal data lawfully, fairly and transparently.

This Privacy Policy explains how we collect, use, share and retain personal data when you:

  • Visit https://ttpsdublin.com/

  • Create or use a customer account

  • Purchase products through our online shop

  • Submit a product, order or wholesale enquiry

  • Contact us by email, telephone or contact form

  • Otherwise interact with our business

1. Who We Are

The data controller responsible for the processing described in this policy is:

Legal Name: Tech And Trade Products And Services Limited
Trading Name: Tech & Trade / TTPS Dublin
CRO Number: 819712
Registered Office: 142 Capel Street, Dublin 1, D01 WV30, Ireland
Business Address: 142 Capel Street, Dublin 1, D01 WV30, Ireland
Privacy Email: info@ttpsdublin.com
Telephone: +353 83 089 2226

“TTPS Dublin,” “we,” “us” and “our” refer to Tech And Trade Products And Services Limited.

2. Personal Data We Collect

The information collected depends on how you interact with us.

Account Information

When you create or use an account, we may collect:

  • Name

  • Email address

  • Username

  • Encrypted account password

  • Billing and delivery addresses

  • Telephone number

  • Saved account preferences

  • Order history

We do not have access to your unencrypted password.

Order and Transaction Information

When you place an order, we may collect:

  • Customer name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Products ordered

  • Quantities

  • Order value

  • Delivery method

  • Payment status

  • Transaction reference

  • Order communications

  • Return or refund information

  • VAT or invoice information where applicable

Payment Information

Payments may be processed by third-party payment providers.

Depending on the payment method, payment-card or account information may be entered directly into the provider’s system. We may receive a transaction reference, payment status, card type or limited payment details required to administer the order.

Payment Providers: Stripe – online card payments are processed securely by Stripe.

TTPS Dublin does not store full payment-card information.

Contact and Product Enquiries

When you contact us, we may collect:

  • Name

  • Email address

  • Telephone number

  • Message content

  • Product name or reference

  • Device model

  • Required quantity

  • Order number

  • Delivery location

  • Any other information voluntarily included in the enquiry

Wholesale Enquiries

For wholesale or commercial enquiries, we may collect:

  • Contact name

  • Job title

  • Company name

  • Business email

  • Business telephone number

  • Business address

  • Business type

  • VAT number, where relevant

  • Requested products

  • Requested quantities

  • Delivery or purchasing requirements

Website and Technical Information

When you visit the website, we may automatically receive:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring page

  • Pages visited

  • Date and time of access

  • Session information

  • Shopping-basket activity

  • Cookie identifiers

  • Security or error-log information

We do not currently use analytics cookies. If we add analytics in future, we will collect that information only after you give cookie consent, and we will update this policy first.

Communications

We may retain communications sent through:

  • Contact forms

  • Email

  • Telephone notes

  • WhatsApp or similar messaging links

  • Return requests

  • Complaints

  • Customer-support correspondence

Sensitive Personal Data

We do not intentionally request special-category personal data, such as information concerning health, religion, ethnicity or political opinions.

Please do not include sensitive personal information in a product or order enquiry unless it is genuinely necessary.

3. How We Obtain Personal Data

We obtain personal data:

  • Directly from you

  • Through our website and online shop

  • Through cookies and similar technologies

  • From payment providers confirming transaction status

  • From delivery providers regarding an order

  • From someone acting on your behalf

  • From publicly available business information where relevant to a genuine commercial enquiry

We do not purchase consumer contact lists.

4. Why We Use Personal Data

We may use personal data to:

  • Operate and maintain the website

  • Create and manage customer accounts

  • Process and deliver orders

  • Take and confirm payments

  • Communicate about orders

  • Handle cancellations, returns and refunds

  • Answer product and compatibility questions

  • Respond to wholesale enquiries

  • Prepare wholesale quotations

  • Prevent fraud and protect website security

  • Maintain financial and tax records

  • Establish, exercise or defend legal claims

  • Improve product listings and website usability

  • Manage cookie preferences

  • Send marketing communications where legally permitted

  • Meet legal or regulatory obligations

We will not use personal data for a materially incompatible purpose without providing any additional information or obtaining consent where required.

5. Our Legal Bases

We rely on one or more of the following GDPR legal bases.

Contract

Processing may be necessary to:

  • Take steps requested before entering a contract

  • Process and fulfil an order

  • Collect payment

  • Arrange delivery

  • Manage returns or refunds

  • Respond to a wholesale purchasing request

Legal Obligation

Processing may be required to:

  • Maintain accounting and tax records

  • Comply with consumer-protection obligations

  • Respond to lawful requests

  • Meet product-safety requirements

  • Comply with other applicable laws

Legitimate Interests

We may process information where necessary for legitimate business interests, including:

  • Operating and protecting the website

  • Preventing fraud

  • Responding to ordinary enquiries

  • Maintaining business records

  • Improving our shop and customer communications

  • Establishing or defending legal claims

When relying on legitimate interests, we consider whether those interests are overridden by your rights and freedoms.

Consent

We rely on consent where required, including for:

  • Non-essential cookies

  • Analytics cookies

  • Advertising or tracking technologies

  • Certain direct-marketing communications

You may withdraw consent at any time. Withdrawal does not affect processing completed before consent was withdrawn.

6. Information Required to Complete an Order

Certain information is necessary to enter into and perform a sales contract, including:

  • Name

  • Contact details

  • Billing information

  • Delivery address

  • Product selection

  • Payment confirmation

If you do not provide the required information, we may be unable to process or deliver your order.

Optional information is identified where relevant.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies for:

  • Core website operation

  • Shopping-basket functions

  • Checkout

  • Account login

  • Security

  • Remembering preferences

  • Analytics

  • Advertising, where applicable

Strictly necessary cookies may operate without consent where they are required to provide a service requested by the user.

Analytics, advertising and other non-essential cookies remain disabled until you give valid consent.

You can:

  • Accept non-essential cookies

  • Reject non-essential cookies

  • Select cookie categories

  • Change their preference later

Cookie options are not pre-selected.

Further details are provided in our Cookie Policy, which lists the cookies, providers, purposes and durations used on this website.

8. Marketing Communications

Where legally permitted, we may use your email address to send information about relevant products, stock updates or promotions.

We will rely on consent or another lawful basis available under applicable direct-marketing rules.

You can opt out at any time by:

  • Selecting the unsubscribe link in the communication

  • Contacting info@ttpsdublin.com

Opting out of marketing does not stop essential communications concerning an order, payment, delivery, return or account.

We do not sell personal data to third parties for their independent marketing.

9. Who We Share Personal Data With

We may share necessary information with service providers that support our operations, including:

Website and Hosting Providers

Providers that host, maintain, secure or back up our website.

Provider: our website hosting provider

E-commerce Provider

The website may use WordPress and WooCommerce to operate product, basket, checkout and account functions.

Payment Providers

Payment providers receive information necessary to process and confirm payments.

Providers: Stripe

Delivery Providers

Delivery information may be shared with postal or courier services responsible for completing an order.

Providers: postal and courier services used to deliver orders

Email and Communication Providers

Providers may process communications sent through email, contact forms or approved messaging systems.

Providers: the providers that operate this website and its contact forms

Analytics and Cookie Providers

Where enabled with appropriate consent, analytics providers may process website-use information.

Providers: none

Accountants and Professional Advisers

Information may be shared where reasonably required for accounting, tax, legal, insurance or professional advice.

Public Authorities

Information may be disclosed where required by law, court order or a valid request from an authorised public body.

Service providers receive only the information reasonably necessary for their functions and process it under appropriate contractual and security arrangements.

10. International Data Transfers

Some technology providers may process personal data outside Ireland or the European Economic Area.

Where personal data is transferred internationally, we will use a lawful transfer mechanism where required, such as:

  • An adequacy decision adopted by the European Commission

  • Standard Contractual Clauses

  • Another recognised safeguard

  • A permitted GDPR derogation in limited circumstances

International Providers and Safeguards: We do not transfer your personal data outside the European Economic Area except where a provider listed in section 9 does so under an adequacy decision or standard contractual clauses.

Contact us if you require further information about safeguards applying to a particular transfer.

11. How Long We Keep Personal Data

We retain personal data only for as long as reasonably necessary for the purpose collected, including legal, tax, accounting, warranty, dispute and security requirements.

Indicative retention periods are:

Order, Invoice and Tax Records

Normally retained for at least six years where required for Irish tax and accounting purposes.

Customer Accounts

Retained while the account remains active and afterward for the period necessary to manage outstanding orders, legal obligations or claims.

Product and Contact Enquiries

Retained for 24 months after the last meaningful communication, unless a longer period is required.

Wholesale Enquiries and Quotations

Retained for 24 months, or longer where the enquiry leads to an order or continuing commercial relationship.

Returns, Refunds and Complaints

Retained with the associated transaction record and for the period necessary to meet legal obligations or manage claims.

Marketing Information

Retained until consent is withdrawn, an objection is received or the information is no longer required, subject to maintaining a limited suppression record.

Security and Website Logs

Retained for 12 months, unless required longer to investigate an incident.

Cookie Data

Retained according to the durations listed in the Cookie Policy and the cookie-consent settings used on this website.

12. Contact Us

Tech And Trade Products And Services Limited, CRO No. 819712, 142 Capel Street, Dublin 1, D01 WV30, Ireland. Telephone: +353 83 089 2226. Privacy email: info@ttpsdublin.com